Shipping & Returns

SHIPPING & RETURNS 

You can expect your items to arrive by the estimated delivery date, which is shown for each item during checkout and included in your order confirmation email. Your items may arrive sooner than the estimated delivery date. Please also note that the estimated delivery date is an estimate only and is not guaranteed.

Shipping Method: Pending order verification and credit approval, orders will arrive as specified below. Orders will ship within 1-5 business days. Saturday, Sunday and holidays are not considered business days. Saint Crispin’s reserves the right to send packages via other shipping methods based on the shipping destination as long as orders will still arrive within the arrival times outlined on store.saintcrispins.com.

All shipments require signature proof of delivery. Shipments may not be made to P.O. Boxes.

Please note: Pre-Order allows you to order items that are not immediately available for shipping and, therefore, won't ship until a later date. You can expect your pre-ordered items to arrive by the expected delivery date, which is shown for each pre-order item during checkout and included in your Pre-Order confirmation email. Pre-ordered items may arrive sooner than the expected delivery date. Please also note that the expected delivery date is an estimate only and is not guaranteed. You will be notified via email if there is an issue that will delay your delivery beyond the expected delivery date.

You will be asked to provide a telephone number on the shipping page of checkout, which is important in the event the courier needs to arrange a delivery time with you. You will also be asked to provide an email address, to which we will send confirmation that your order was placed.

Delivery schedules are estimated. Actual delivery times may vary depending on shipping locations. When estimating package delivery time, please allow time for credit approval, address verification and order processing.

Saint Crispin's Store orders ship either from our New York, New York location in the United States via FedEx or from our Brasov, Romania location in the European Union where noted in the product description.  

Shipping Within the United States

Standard Shipping: FedEx Home Delivery® / FedEx Ground®: arrives within 1-7 business days of shipping. If you choose to ship FedEx Home Delivery® / FedEx Ground® and are shipping to multiple addresses, you will be charged per address.

Expedited Shipping: FedEx Standard Overnight®: arrives next business day afternoon from date of shipping. If you choose FedEx Standard Overnight® and are shipping to multiple addresses, you will be charged per address.

Shipping From the United States Abroad

Standard Shipping: FedEx International Economy®: arrives within 5 business days of shipping. If you choose to ship FedEx International Economy® and are shipping to multiple addresses, you will be charged per address.

Expedited Shipping: FedEx International Priority®: arrives within 1-3 business days of shipping. If you choose to ship FedEx International Priority® and are shipping to multiple addresses, you will be charged per address.

 

Shipping From the European Union Within the European Union (where noted in product description)

Standard Shipping: TNT Economy Express: arrives within 4 business days of shipping. If you choose to ship TNT Economy Express and are shipping to multiple addresses, you will be charged per address.

Expedited Shipping: TNT Express: arrives within 1-2 business days of shipping. If you choose to ship TNT Express and are shipping to multiple addresses, you will be charged per address.

Shipping From the European Union Abroad (where noted in product description)

Standard Shipping: TNT Economy Express: arrives within 3-6 business days of shipping. If you choose to ship TNT Economy Express and are shipping to multiple addresses, you will be charged per address.

Expedited Shipping: TNT Express: arrives within 1-3 business days of shipping. If you choose to ship TNT Express and are shipping to multiple addresses, you will be charged per address.

Shipping Rates

Shipping rates are calculated according to shipping method and delivery address.

Each address you instruct us to ship to, including gift-recipient addresses, is considered a separate order and is subject to applicable shipping charges.

Customs, Duties, Tariffs, Taxes and Value Added Tax (VAT)

Any applicable fees, duties and taxes are based upon the laws and regulations of the country to which the order is shipping and are solely your responsibility. Shipments made to addresses located in the State of New York are subject to the combined State and Local sales tax rates associated with the shipping address. Shipments originating within the European Union (EU), where noted in the product description, to addresses located within the EU are subject to VAT.

The amounts are typically determined based on a combination of factors that may include: 

  •       The merchandise's country of origin or manufacture;
  •       The merchandise classification, using a system adopted by the countries that we ship to;
  •       VAT rates are set by the country to which the order is shipping;

Note: If you refuse delivery of any shipment, you are responsible for payment of all return shipping fees and any applicable fees, duties and taxes; in this case, all such return shipping fees and any applicable fees, duties and taxes will be billed to the method of payment you used. Shipping fees are not refundable for undeliverable shipments or refused shipments.

 

RETURNS & EXCHANGES

We want you to be satisfied with your SaintCrispins.com purchases. If that's not the case, we'll gladly accept merchandise for return or exchange, provided it: 

  •       Is in new condition;
  •       Has not been worn or altered;
  •       Is accompanied by the original invoice; and
  •       Is returned within 30 days of receipt.

Please note that sale, personalized, and custom items are final sale and may not be returned. To request a return, please contact us at americas@saintcrispins.com.

Please allow up to 2 weeks for us to receive and process your return or exchange. We will credit your original form of payment unless otherwise specified.

Purchase with Credit Cards:

Any credit will be refunded to the original tender.

Purchases with Gift Certificate:

If any portion of your purchase was paid for by gift certificate, you will receive the full value of your return on another Gift Certificate.

Purchases with PayPal:

PayPal purchases will be reimbursed directly to your PayPal account. 

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